A customer named Anne Wolf has sued Hewlett Packard as its printers don't operate as advertised, according to legalnewsline.com.
Wolf accordingly filed the lawsuit in the U.S. District Court for the Central District of California on June 22. The plaintiff tried to prevent HP from advertising that its printers have a “HP Smart Install” feature, which has been used by HP to advertise that its printers can automatically download software from the Internet. The plaintiff explained, “On the outside of the boxes of these printers, there is a statement assuring customers that these printers will be easy to install because of the inclusion of the HP Smart Install feature”.
Further, Wolf seeks class action status for the customers who purchased the printers expecting the “HP Smart Install” function. She also seeks damages of more than US$5 million, plus court costs.